FAQs
How do I buy tickets?
Does my ticket give me access to Green Living Live? Or will my Green Living Live ticket give me access to Grand Designs Live?
Is there parking at the venue and how much does it cost?
If you are planning to visit any of our events by car, we highly recommend reading the venues car parking information.
Is there a lost property?
At ExCeL London there is a lost property area located by the west entrance, down the stairs, just after Costa. If you are no longer at the venue please call on: +44(0) 207 069 4500 or email info@excel.london
At NEC Birmingham the lost property area is located in the Piazza between Subway and Hall 1 within the Security Office. There’s also a smaller Security Office in the Atrium near Hall 6. Once the show’s over, all lost property is moved to the Piazza Security Office. Call 0121 767 3883 for more assistance.
Can I speak with an expert on a one to one basis?
Yes, you can book a 30-minute consultation with one of your experts. You can reserve your spot in advance here. Pre-bookings open around six weeks prior to the show dates and will close before the opening day. The other alternative is to visit the Ask an Expert area upon arrival at the venue, where you can book an appointment on a first-come-first-serve basis.
Do you have to book for the live talks beforehand?
No, you can turn up to the live talk without booking, but we recommend turning up 15 minutes before the talks so that you can get a seat and see the talk. You can plan which talks you would like to attend on the Grand Designs Magazine Theatre here